Altru Health System came looking for Drupal support. Their previous vendor had fallen behind on security updates and rarely thought past the current ticket. Altru wanted a partner who could keep the site secure and keep it moving forward.

A support engagement grew into a long-term partnership. Specbee moved Altru out of reactive maintenance with timely security updates, steady enhancements, and UX work, building a healthcare platform that could hold up as the organization grew.

Altru Health System delivers comprehensive medical services and patient care across its region. With a large and constantly expanding volume of healthcare content, they needed a platform that could handle complex content structures, surface information quickly, stay protected against emerging security threats, and work intuitively for patients and visitors.

Our work at a glance:

• Ongoing Drupal support and maintenance
• Drupal core and module updates
• Proactive vulnerability monitoring and remediation
• Continuous feature enhancements and on-demand development
• Comprehensive site redesign and UX improvements
• Navigation and content structure optimization
• Enhanced search functionality and discoverability
• Development of landing and listing pages
• SEO and site performance improvements
• ADA compliance implementation and optimization
• Ongoing search experience enhancements

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• Inconsistent support experience: Their previous vendor wasn't responsive or proactive, and wasn't thinking beyond the current ticket. Security updates fell behind, leaving the platform exposed to vulnerabilities. Sustaining any real digital momentum was tough.
• Platform flexibility constraints: The existing setup struggled to keep pace with evolving UX expectations, growing demands for custom functionality, and a steady need for new features.
• Content scalability challenges: A large, growing library of healthcare content called for better content architecture, clearer governance, and more reliable publishing workflows.
• Search & discoverability gaps: Users had trouble finding relevant information quickly, which undermined usability and reduced the site's effectiveness.
• Accessibility & performance requirements: The platform needed consistent attention - better ADA compliance, improved performance, and broader usability improvements across the whole site.

Strengthening ongoing Drupal support

Specbee stepped in with a security-first proactive maintenance and long-term Drupal support model - handling security updates, fixes, feature work, and managing vulnerabilities before they could become exposures while keeping the platform stable. The engagement was built around ongoing collaboration, not a ticket queue.

Modernizing the user experience

The team ran a full site redesign. We improved navigation, tightened user journeys, and cut the friction so people could find what they came for.

Optimizing content architecture

Data architecture was restructured with scalability in mind. Content governance and publishing workflows got more disciplined, making it easier for the Altru team to manage and update healthcare content as the volume kept growing.

Enhancing search & discoverability

Search got a meaningful overhaul. New landing and listing pages made content easier to access, and steady search improvements helped users get to what they needed faster.

Improving SEO, accessibility & performance

SEO work covered metadata, content structure, and overall performance. ADA compliance reached nearly 100%, and accessibility improvements continued throughout the engagement.

• Improved User Engagement: Better navigation and UX created smoother experiences and kept users more engaged across the site.
• Faster Content Discovery: Improved search and organized content made it easier for patients and visitors to find the healthcare information they needed.
• Stronger Accessibility Compliance: ADA optimization brought the platform to nearly 100% compliance, making the site more usable for a wider audience.
• Reduced Security Risk: Consistent Drupal security updates and proactive vulnerability management keep the Altru platform protected throughout the ongoing engagement.
• Scalable Content Operations: Tighter content governance and architecture gave Altru a solid foundation to manage growth without the platform becoming a bottleneck.
• Continuous Digital Growth: Steady optimization, feature development, and proactive support meant Altru could keep evolving its digital platform with confidence.